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CQC report explained · a residential care home, run by Empanda Care & Support

Oak Trees (Respite)

26 Norfolk Drive, Attleborough, NR17 1QW

Outstandingpublished 10 January 2020, 6 years ago

Rated Outstanding: inspectors found the service performing exceptionally well.

The five questions inspectors ask
Safe?
Outstanding
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Outstanding
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Outstanding
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Oak Trees (Respite) on 10 January 2020. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Oak Trees (Respite)

2 rated inspections over 3 years: the service has improved, from Good to Outstanding.

  1. January 2020Outstandingcurrent ratingup from Good
    Safe: OutstandingEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Outstanding

    We are reading this report · the original is on cqc.org.uk

  2. June 2017Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. April 2016

    Registered with the Care Quality Commission on 15 April 2016.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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