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CQC report explained · a residential care home, run by ARMSCARE

Norfolk Lodge

32 Kings Lynn Road, Hunstanton, PE36 5HT

Goodpublished 1 July 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Norfolk Lodge on 1 July 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Norfolk Lodge

4 rated inspections over 7 years: the service has held its Good rating throughout.

  1. July 2022Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: Requires improvementResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. November 2019Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. March 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. July 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. August 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. February 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. November 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. May 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. September 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. December 2010

    Registered with the Care Quality Commission on 23 December 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by ARMSCARE Limited

5 other services on the CQC register. A pattern across a group tells you more than one report.

Docking House

Kings Lynn, PE31
Good
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Rated 6 years agocare home

Driftwood House

Hunstanton, PE36
Requires improvement
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Terrington Lodge

King'S Lynn, PE34
Good
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Rated 6 years agocare home
Nearby

Other care homes near Hunstanton

All in Norfolk

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Hunstanton, PE36 · 0.2 km
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Merrimore House

Hunstanton, PE36 · 0.4 km
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Nightingale Lodge

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Beach View

Hunstanton, PE36 · 0.8 km
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Rated 6 years agocare home