CQC report explained · a nursing home, run by Shaw Healthcare
New Elmcroft
St. Giles Close, Shoreham-by-Sea, BN43 6AT
Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.
- Safe?
- Requires improvement
- Are people protected from harm? Staffing, medicines, infection control, safeguarding.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Requires improvement
- Is the service run well? The manager, the culture, how problems get found and fixed.
We have not explained this report yet
The CQC published its most recent report on New Elmcroft on 27 May 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.
Read the report on cqc.org.ukEvery inspection of New Elmcroft
4 rated inspections over 7 years: the service has held its Requires improvement rating throughout.
- May 2022Requires improvementcurrent ratingdown from GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- August 2018Goodstayed GoodSafe: Requires improvementResponsive: GoodWell-led: Good
- March 2016Goodup from Requires improvementSafe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good
- June 2015Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- September 2014
Report published without a new overall rating.
- December 2013
Report published without a new overall rating.
- September 2013
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- December 2010
Registered with the Care Quality Commission on 17 December 2010.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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Other services run by Shaw Healthcare Limited
16 other services on the CQC register. A pattern across a group tells you more than one report.