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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Liverpool City Council

Millvina House

155 Hartnup Street, Liverpool, L5 1UW

Requires improvementpublished 22 September 2023, 2 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Requires improvement
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Millvina House. That is usual for a newly registered service.

The story over the years

Every inspection of Millvina House

3 rated inspections over a year: the service has improved, from Inadequate to Requires improvement.

  1. September 2023Requires improvementcurrent ratingup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  2. February 2023Inadequatestayed Inadequate
    Safe: InadequateResponsive: Requires improvementWell-led: Inadequate
  3. July 2022Inadequate
    Safe: InadequateResponsive: Requires improvementWell-led: Inadequate
  4. August 2024

    Registered with the Care Quality Commission on 21 August 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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