CQC report explained · a nursing home, run by Welltower

Mildenhall Lodge

St Johns Close, Mildenhall, IP28 7NX

Goodpublished 17 November 2022, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Mildenhall Lodge on 17 November 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Mildenhall Lodge

4 rated inspections over 8 years: the service has improved, from Requires improvement to Good.

November 2022Goodcurrent ratingdown from Outstanding
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
January 2018Outstandingup from Good
Safe: GoodResponsive: OutstandingWell-led: Outstanding
We are reading this report · the original is on cqc.org.uk
April 2016Goodup from Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
April 2015Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
November 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
September 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
June 2014
Registered with the Care Quality Commission on 16 June 2014.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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