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CQC report explained · a residential care home, run by Accomplish Group

Merstone House

180 Coleshill Road, Marston Green, Birmingham, B37 7HP

Goodpublished 3 August 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Outstanding
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Merstone House on 3 August 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Merstone House

2 rated inspections over 3 years: the service has held its Good rating throughout.

  1. August 2022Goodcurrent rating
    Safe: GoodEffective: OutstandingCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. November 2020Inspected but not rated
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  3. March 2019Good
    Safe: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. May 2017

    Registered with the Care Quality Commission on 9 May 2017.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Accomplish Group Limited

25 other services on the CQC register. A pattern across a group tells you more than one report.

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Nearby

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All in Solihull

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