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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by MH Norfolk

Melton House

47 Melton Road, Wymondham, NR18 0DB

Goodpublished 15 December 2020, 5 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Melton House. That is usual for a newly registered service.

The story over the years

Every inspection of Melton House

5 rated inspections over 5 years: the service has held its Good rating throughout.

  1. December 2020Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. September 2019Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementWell-led: Good
  3. June 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
  4. May 2017Requires improvementdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  5. October 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. February 2024

    Registered with the Care Quality Commission on 26 February 2024.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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