Rosegarth Residential
Bridlington, YO15
ResidentialDementia
Rated 3 months agocare home
CQC report explained · a residential care home, run by Hexon
Meadowfield Lodge
22 Meadowfield Road, Bridlington, YO15 3LD
Goodpublished 3 January 2024, 2 years ago
Rated Good: inspectors found the service performing well and meeting their expectations.
The five questions inspectors ask
- Safe?
- Good
- Risks were assessed and monitored, and staff responded quickly to people's needs. Inspectors found that some care plan information was inconsistent and recommended stronger oversight.
- Effective?
- Good
- People's needs and choices were assessed, staff were trained, and people were supported with food, drinks and access to health professionals. Consent and best-interest decisions were recorded appropriately.
- Caring?
- Good
- People told inspectors staff were kind and caring. Staff treated people with dignity, respected their privacy and supported their choices and independence.
- Responsive?
- Good
- Care was personalised and reflected people's preferences, communication needs and life histories. Concerns were encouraged and there was a system to record and act on them.
- Well-led?
- Good
- Inspectors found an open and positive culture, regular feedback from people and staff, and checks to monitor quality. The manager was also planning an overarching improvement action plan.
The latest report, explained
What inspectors found, January 2024
Meadowfield Lodge is rated Good; inspectors found kind, safe and personalised care, with some care plan records needing better consistency.
This was an unannounced inspection on 19 December 2023. One inspector spoke with four people and six staff, reviewed five care files and medicine records, and checked documents about how the home was run.
All five areas were rated Good: Safe, Effective, Caring, Responsive and Well-led. Inspectors found enough staff, safe medicines, good infection control and appropriate support with eating, drinking and health needs.
The main shortfall was that some information in care plans did not match. The home acted straight away, but inspectors recommended improving checks on care plans. The overall rating remained Good, as it was at the previous inspection published in 2017.
What inspectors praised
Enough staff
Inspectors found enough suitable staff to support people safely. People said staff responded quickly when they needed help.
“Sufficient numbers of suitable staff were available to meet people's needs.” from the report
Kind and respectful care
People were treated with kindness, dignity and respect. Staff supported people's choices and encouraged independence.
“Warm and positive interactions took place between people and staff.” from the report
Personalised support
Care plans reflected people's preferences, communication needs and personal histories. Staff used this information to provide individual support.
“Care plans were very person-centred. Staff were directed to deliver support in the way in which each person preferred.” from the report
Open leadership
The home had a positive culture, regular meetings and feedback from people, relatives and staff. Inspectors found a focus on learning and improvement.
“There was a clear vision for high-quality care in the home, led by the registered manager.” from the report
What inspectors were concerned about
Care plan consistency
needs fixingSome care plan information did not match across records. The home took immediate action, and inspectors recommended better management and checking of care plans.
“However, we identified some areas of some care plans where not all the information was consistent.” from the report
Planned environment improvements
minorThe manager had identified that parts of the environment and decoration needed improvement. A refurbishment programme was expected to begin in the new year.
“The registered manager had identified changes were needed to the environment and decoration.” from the report
Further end-of-life planning
minorPeople's end-of-life wishes were recorded and met, but the manager identified further improvements to end-of-life care planning.
“The registered manager had identified further improvements in people's end of life care planning” from the report
Questions to ask them, based on this report
- 01How are you checking that information in each person's care plan is consistent and up to date?
- 02What changes to the building and decoration were planned, and what progress has been made?
- 03How will senior staff deployment support improvements to care plan consistency?
- 04How are you improving end-of-life care planning and involving each person and their family?
- 05How do you monitor people's food, drink and weight when there is a risk of malnutrition?
This was an unannounced inspection covering all five CQC questions, including the premises and care provided; all five ratings were reviewed. This explanation was written from the published report of 3 January 2024 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
The story over the years
Every inspection of Meadowfield Lodge
3 rated inspections over 8 years: the service has held its Good rating throughout.
- January 2024Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2022Inspected but not ratedSafe: Inspected but not rated
- November 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- August 2013
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 10 January 2011.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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