Marley Court Care Home Limited

The manager used staff training, competency checks, audits and clear records to support safe medicines administration.

“The manager ensured people's medicines were administered safely through staff training, good oversight and clear recordkeeping.” from the report

Inspectors found that staff treated people with compassion and respected their dignity, individuality and independence.

“The manager and staff created an ethos of compassion and respect for people's dignity, individuality and independence.” from the report

People and relatives were involved in care planning, and staff supported independence, preferences and social interests.

“The management team ensured each person and their relatives were at the centre of their care.” from the report

The home worked closely with families, staff and visiting professionals. Inspectors found that people and relatives were consulted about care and improvements.

“Without exception, people and relatives told us they were consulted about their care and the ongoing development of the home.” from the report

The manager knew about outstanding fire safety issues and was working to address them. Inspectors said people remained safe but that this would continue to be monitored closely.

“The manager was aware of outstanding fire safety issues and evidenced their ongoing work to address them.” from the report