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CQC report explained · a residential care home, run by Action for Care

Low Lane House

18 Low Lane, Middlesbrough, TS5 8EA

Goodpublished 11 August 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Low Lane House on 11 August 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Low Lane House

4 rated inspections over 4 years: the service has held its Good rating throughout.

  1. August 2023Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. June 2022Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. October 2021Inadequatedown from Good
    Safe: InadequateEffective: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  4. August 2019Good
    Safe: GoodEffective: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. August 2018

    Registered with the Care Quality Commission on 30 August 2018.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

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