CQC report explained · a residential care home

Little Brook House

Brook Lane, Warsash, Southampton, SO31 9FE

Requires improvementpublished 29 July 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask

Safe?: Requires improvement; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Little Brook House on 29 July 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Little Brook House

6 rated inspections over 8 years: the service has held its Requires improvement rating throughout.

July 2023Requires improvementcurrent ratingstayed Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
December 2022Requires improvement
Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
September 2020Inspected but not rated
Safe: Inspected but not rated
Read this report on cqc.org.uk
December 2019Goodstayed Good
Safe: GoodEffective: GoodWell-led: Good
Read this report on cqc.org.uk
March 2017Goodup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
March 2016Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
November 2015Requires improvement
Safe: InadequateEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
July 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
July 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
August 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
February 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
November 2010
Registered with the Care Quality Commission on 30 November 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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