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CQC report explained · a residential care home

Lester Hall Apartments

15 Elms Road, Stoneygate, Leicester, LE2 3JD

Goodpublished 20 December 2022, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Requires improvement
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Lester Hall Apartments on 20 December 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Lester Hall Apartments

7 rated inspections over 6 years: the service has held its Good rating throughout.

  1. December 2022Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: Requires improvementCaring: Requires improvementResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. August 2022Requires improvementstayed Requires improvement
    Safe: InadequateResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. November 2021Requires improvement
    Safe: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. March 2021Inspected but not rated
    Safe: Inspected but not ratedResponsive: Inspected but not rated

    Read this report on cqc.org.uk

  5. February 2021Inspected but not rated
    Safe: Inspected but not rated

    Read this report on cqc.org.uk

  6. October 2020Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  7. November 2019Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  8. August 2018Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  9. April 2017Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  10. January 2015Inspected but not rated
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  11. September 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  12. October 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  13. November 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  14. May 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  15. January 2011

    Registered with the Care Quality Commission on 27 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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