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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Coproduce HealthCare

Knightwell House

734 Washwood Heath Road, Ward End, Birmingham, B8 2JD

Requires improvementpublished 23 March 2024, 2 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Knightwell House. That is usual for a newly registered service.

The story over the years

Every inspection of Knightwell House

3 rated inspections over 8 years: the service has slipped, from Good to Requires improvement.

  1. March 2024Requires improvementcurrent rating
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. April 2021Inspected but not rated
    Safe: Inspected but not rated
  3. January 2019Goodstayed Good
    Safe: GoodEffective: GoodWell-led: Good
  4. July 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. August 2025

    Registered with the Care Quality Commission on 18 August 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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