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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Colten Care

Kingfishers

The Meadows, New Milton, BH25 7FJ

Outstandingpublished 17 March 2020, 6 years ago

Rated Outstanding: inspectors found the service performing exceptionally well.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Outstanding
Is care built around the person? Care plans, activities, complaints.
Well-led?
Outstanding
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Kingfishers on 17 March 2020. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Kingfishers

3 rated inspections over 5 years: the service has improved, from Good to Outstanding.

  1. March 2020Outstandingcurrent ratingstayed Outstanding
    Safe: GoodEffective: GoodCaring: GoodResponsive: OutstandingWell-led: Outstanding

    We are reading this report · the original is on cqc.org.uk

  2. June 2017Outstandingup from Good
    Safe: GoodEffective: GoodCaring: OutstandingResponsive: OutstandingWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. April 2015Good
    Safe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. October 2014Inspected but not rated

    Read this report on cqc.org.uk

  5. August 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. June 2012

    Registered with the Care Quality Commission on 1 June 2012.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Colten Care (2009) Limited

4 other services on the CQC register. A pattern across a group tells you more than one report.

Court Lodge

Lymington, SO41
Good
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Rated 8 years agocare home

Fernhill

Ferndown, BH22
Outstanding
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Rated 6 years agocare home
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