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CQC report explained · a nursing home, run by HCMS 9 Subsidiary

Kettlewell House Nursing Home

Kettlewell Hill, Chobham Road, Woking, GU21 4HX

Goodpublished 2 February 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Kettlewell House Nursing Home. That is usual for a newly registered service.

The story over the years

Every inspection of Kettlewell House Nursing Home

2 rated inspections over 3 years: the service has improved, from Requires improvement to Good.

  1. February 2023Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. May 2021Inspected but not rated
    Safe: Inspected but not rated
  3. August 2019Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  4. March 2026

    Registered with the Care Quality Commission on 2 March 2026.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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