CQC report explained · a nursing home, run by Abbey Healthcare

Heron Hill Care Home

Valley Drive, Esthwaite Avenue, Kendal, LA9 7SE

Goodpublished 14 November 2025, 9 months ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The report

We have not explained this report yet

The CQC published its most recent report on Heron Hill Care Home on 18 March 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Heron Hill Care Home

9 rated inspections over 8 years: the service has improved, from Requires improvement to Good.

March 2023Goodcurrent ratingup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
April 2019Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
February 2018Requires improvementup from Inadequate
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
August 2017Inadequatestayed Inadequate
Safe: InadequateEffective: InadequateCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
March 2017Inadequatedown from Good
Safe: InadequateEffective: InadequateCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
February 2016Goodstayed Good
Safe: Requires improvement
Read this report on cqc.org.uk
September 2015Goodup from Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
July 2015Requires improvementstayed Requires improvement
Safe: Requires improvement
Read this report on cqc.org.uk
February 2015Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
October 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
October 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
May 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
December 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
December 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
August 2012
Registered with the Care Quality Commission on 10 August 2012.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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