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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Agincare

Henlow Court

Henlow Drive, Dursley, GL11 4BE

Requires improvementpublished 21 March 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Henlow Court. That is usual for a newly registered service.

The story over the years

Every inspection of Henlow Court

3 rated inspections over 8 years: the service has slipped, from Good to Requires improvement.

  1. March 2023Requires improvementcurrent ratingdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. November 2017Goodstayed Good
    Safe: GoodWell-led: Good
  3. April 2015Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. February 2026

    Registered with the Care Quality Commission on 18 February 2026.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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