CQC report explained · a nursing home, run by Prestwick Care

Heatherfield Care Home

Lee Street, Annitsford, Cramlington, NE23 7RD

Goodpublished 12 July 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Heatherfield Care Home on 12 July 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Heatherfield Care Home

9 rated inspections over 8 years: the service has held its Good rating throughout.

July 2023Goodcurrent ratingstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
January 2023Goodup from Requires improvement
Safe: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
January 2023Requires improvementdown from Good
Safe: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
February 2021Good
Safe: GoodWell-led: Good
Read this report on cqc.org.uk
November 2020Inspected but not rated
Safe: Inspected but not rated
Read this report on cqc.org.uk
May 2018Goodup from Requires improvement
Safe: GoodEffective: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
February 2018Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Inadequate
Read this report on cqc.org.uk
May 2017Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
November 2015Requires improvementdown from Good
Safe: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
April 2015Good
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
March 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
November 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
August 2013
Registered with the Care Quality Commission on 7 August 2013.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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