Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Black Swan International

Heathcote

19-23 Unthank Road, Norwich, NR2 2PA

Goodpublished 29 December 2018, 7 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The report

We have not explained this report yet

The CQC published its most recent report on Heathcote on 3 March 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Heathcote

2 rated inspections over 3 years: the service has held its Good rating throughout.

  1. March 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  2. December 2018Goodstayed Good
    Safe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. September 2015Good
    Safe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. May 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  5. October 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. March 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. October 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. January 2011

    Registered with the Care Quality Commission on 18 January 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Same provider

Other services run by Black Swan International Limited

22 other services on the CQC register. A pattern across a group tells you more than one report.

Belamacanda

Clacton-on-Sea, CO16
Good
Residential
Rated 8 years agocare home

Chiswick House

Norwich, NR2
Outstanding
Residential
Rated 7 years agocare home

Drummonds

Colchester, CO5
Good
Residential
Rated 8 years agocare home
Nearby

Other care homes near Norwich

All in Norfolk

St John's House

Norwich, NR2 · 0.5 km
Outstanding
ResidentialDementia
Rated 3 years agocare home

Highwater House

Norwich, NR2 · 0.7 km
Outstanding
Residential
Rated 7 years agocare home

Chiswick House

Norwich, NR2 · 1.2 km
Outstanding
Residential
Rated 7 years agocare home