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CQC report explained · a nursing home, run by Deer Capital

Hawkinge House

Hurricane Way, Hawkinge, Folkestone, CT18 7SS

Requires improvementpublished 2 April 2022, 4 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Hawkinge House on 2 April 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Hawkinge House

9 rated inspections over 6 years: the service has held its Requires improvement rating throughout.

  1. April 2022Requires improvementcurrent rating
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. February 2022Inspected but not rated
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  3. January 2022Requires improvementdown from Good
    Safe: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. June 2021Good
    Safe: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. November 2020Inspected but not rated
    Safe: Inspected but not rated

    Read this report on cqc.org.uk

  6. December 2019Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  7. April 2019Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  8. November 2018Inadequatedown from Requires improvement
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  9. September 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  10. February 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  11. April 2016Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  12. July 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  13. May 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  14. January 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  15. November 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  16. January 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  17. April 2011

    Registered with the Care Quality Commission on 29 April 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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