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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Harmony House Blackpool

Harmony House

661 New South Promenade, Blackpool, FY4 1RN

Requires improvementpublished 2 December 2021, 4 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Harmony House. That is usual for a newly registered service.

The story over the years

Every inspection of Harmony House

6 rated inspections over 6 years: the service has held its Requires improvement rating throughout.

  1. March 2022Inspected but not ratedcurrent rating
    Safe: Inspected but not ratedEffective: Inspected but not rated
  2. December 2021Requires improvementup from Inadequate
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  3. May 2021Inadequate
    Safe: InadequateEffective: Requires improvementWell-led: Inadequate
  4. December 2020Inspected but not rated
    Safe: Inspected but not rated
  5. November 2019Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  6. October 2018Requires improvementdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  7. April 2016Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  8. June 2015Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
  9. March 2025

    Registered with the Care Quality Commission on 12 March 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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