Bluebell House Residential and Nursing Home
Wokingham, RG41 · 0.2 km
NursingDementia
Rated last monthcare home
CQC report explained · a residential care home, run by Hallmark Care Homes
Hallmark Alexandra Grange Luxury Care Home
Oaklands Drive, Molly Millars Lane, Wokingham, RG41 2SA
Goodpublished 27 April 2019, 7 years ago
Rated Good: inspectors found the service performing well and meeting their expectations.
The five questions inspectors ask
- Safe?
- Good
- Are people protected from harm? Staffing, medicines, infection control, safeguarding.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Requires improvement
- Is the service run well? The manager, the culture, how problems get found and fixed.
The report
We have not explained this report yet
The CQC published its most recent report on Hallmark Alexandra Grange Luxury Care Home on 19 February 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.
Read the report on cqc.org.ukThe story over the years
Every inspection of Hallmark Alexandra Grange Luxury Care Home
3 rated inspections over 4 years: the service has improved, from Requires improvement to Good.
- February 2022Inspected but not ratedcurrent ratingSafe: Inspected but not rated
- April 2019Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- September 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2015Inspected but not ratedSafe: Requires improvementEffective: Requires improvementWell-led: Requires improvement
- March 2015Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
- September 2014
Report published without a new overall rating.
- July 2014
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- July 2013
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- August 2012
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- May 2012
Report published without a new overall rating.
- July 2011
Report published without a new overall rating.
- April 2011
Registered with the Care Quality Commission on 13 April 2011.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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