Acacia House - Tenterden
Tenterden, TN30 · 1.5 km
NursingDementia
Rated 8 years agocare home
CQC report explained · a nursing home, run by Eleanor Healthcare Group
Halden Heights Care Community
Ashford Road, High Halden, Ashford, TN26 3BP
Goodpublished 12 October 2019, 6 years ago
Rated Good: inspectors found the service performing well and meeting their expectations.
The five questions inspectors ask
- Safe?
- Good
- Are people protected from harm? Staffing, medicines, infection control, safeguarding.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Is the service run well? The manager, the culture, how problems get found and fixed.
The report
We have not explained this report yet
The CQC published its most recent report on Halden Heights Care Community on 12 October 2019. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.
Read the report on cqc.org.ukThe story over the years
Every inspection of Halden Heights Care Community
2 rated inspections over 3 years: the service has held its Good rating throughout.
- October 2019Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- January 2017GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2014
Report published without a new overall rating.
- October 2013
Report published without a new overall rating.
- April 2013
Report published without a new overall rating.
- October 2011
Registered with the Care Quality Commission on 11 October 2011.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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