Quinnell House
Hailsham, BN27 · 1.0 km
ResidentialDementia
Rated 3 months agocare home
CQC report explained · a nursing home, run by Anavo Care (Hailsham)
Hailsham House
New Road, Hellingly, Hailsham, BN27 4EW
Requires improvementpublished 15 February 2023, 3 years ago
Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.
The five questions inspectors ask
- Safe?
- Requires improvement
- Are people protected from harm? Staffing, medicines, infection control, safeguarding.
- Effective?
- Requires improvement
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Requires improvement
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Requires improvement
- Is the service run well? The manager, the culture, how problems get found and fixed.
The report
We have not explained this report yet
The CQC has not yet published an inspection report for Hailsham House. That is usual for a newly registered service.
The story over the years
Every inspection of Hailsham House
2 rated inspections over 3 years: the service has held its Requires improvement rating throughout.
- February 2023Requires improvementcurrent ratingSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- March 2022Inspected but not ratedSafe: Inspected but not rated
- August 2019Requires improvementSafe: Requires improvementWell-led: Requires improvement
- November 2025
Registered with the Care Quality Commission on 21 November 2025.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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