CQC report explained · a residential care home, run by CareTech Community Services

Grosvenor Court

15 Julian Road, Folkestone, CT19 5HP

Goodpublished 24 May 2019, 7 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Grosvenor Court on 24 May 2019. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Grosvenor Court

5 rated inspections over 4 years: the service has improved, from Requires improvement to Good.

May 2019Goodcurrent ratingup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
December 2018Requires improvementstayed Requires improvement
Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
August 2017Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
May 2016Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
March 2015Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
January 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
April 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
June 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
January 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
December 2010
Registered with the Care Quality Commission on 3 December 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Mersham, TN25

Good

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Good

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