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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Orchard Care Homes

Green Lodge

Billingham, Stockton-on-Tees, TS23 1EW

Goodpublished 30 September 2020, 5 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Requires improvement
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Green Lodge on 30 September 2020. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Green Lodge

4 rated inspections over 3 years: the service has improved, from Requires improvement to Good.

  1. September 2020Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. June 2019Requires improvementstayed Requires improvement
    Safe: Requires improvementCaring: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. August 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. August 2017Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  5. April 2016

    Registered with the Care Quality Commission on 28 April 2016.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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