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CQC report explained · a residential care home, run by L D Care

Grasmere Avenue

13 Grasmere Avenue, Whitton, Hounslow, TW3 2JG

Outstandingpublished 28 September 2023, 2 years ago

Rated Outstanding: inspectors found the service performing exceptionally well.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Outstanding
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Outstanding
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Grasmere Avenue on 28 September 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Grasmere Avenue

2 rated inspections over 5 years: the service has improved, from Good to Outstanding.

  1. September 2023Outstandingcurrent rating
    Safe: GoodEffective: GoodCaring: OutstandingResponsive: GoodWell-led: Outstanding

    We are reading this report · the original is on cqc.org.uk

  2. February 2022Inspected but not rated
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  3. December 2018Good
    Safe: GoodCaring: OutstandingWell-led: Good

    Read this report on cqc.org.uk

  4. February 2018

    Registered with the Care Quality Commission on 16 February 2018.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by L D Care Limited

4 other services on the CQC register. A pattern across a group tells you more than one report.

LD Care

Hounslow, TW3
Outstanding
Residential
Rated 3 years agocare home

No 36

Isleworth, TW7
Outstanding
Residential
Rated 6 years agocare home
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