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CQC report explained · a residential care home, run by Lisieux Trust

Francis House

1c Cofield Road, Boldmere, Sutton Coldfield, B73 5SD

Goodpublished 31 March 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Francis House on 31 March 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Francis House

3 rated inspections over 6 years: the service has held its Good rating throughout.

  1. March 2022Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. December 2018Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  3. April 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  4. May 2020

    Registered with the Care Quality Commission on 15 May 2020.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Lisieux Trust Limited

2 other services on the CQC register. A pattern across a group tells you more than one report.

Lisieux House

Sutton Coldfield, B72
Good
Residential
Rated 4 years agocare home

Vesey Road

Sutton Coldfield, B73
Good
Residential
Rated 13 months agocare home
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