Maple House
Aldershot, GU11
NursingDementia
Rated 8 years agocare home
CQC report explained · a nursing home, run by Jasmine Care Holdings
Florence Care Reading Ltd
16-22 Westcote Road, Reading, RG30 2DE
Goodpublished 25 April 2023, 3 years ago
Rated Good: inspectors found the service performing well and meeting their expectations.
The five questions inspectors ask
- Safe?
- Good
- Are people protected from harm? Staffing, medicines, infection control, safeguarding.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Is the service run well? The manager, the culture, how problems get found and fixed.
The report
We have not explained this report yet
The CQC published its most recent report on Florence Care Reading Ltd on 25 April 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.
Read the report on cqc.org.ukThe story over the years
Every inspection of Florence Care Reading Ltd
7 rated inspections over 8 years: the service has held its Good rating throughout.
- April 2023Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2022Goodup from Requires improvementSafe: Inspected but not ratedWell-led: Good
- March 2021Requires improvementstayed Requires improvementSafe: GoodWell-led: Requires improvement
- September 2020Requires improvementstayed Requires improvementSafe: Requires improvementWell-led: Inadequate
- December 2019Requires improvementdown from GoodSafe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
- November 2017Goodstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2015GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2014
Report published without a new overall rating.
- August 2014
Report published without a new overall rating.
- August 2013
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- May 2011
Report published without a new overall rating.
- March 2011
Registered with the Care Quality Commission on 4 March 2011.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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Same provider
Other services run by Jasmine Care Holdings Limited
2 other services on the CQC register. A pattern across a group tells you more than one report.
Good
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Aldershot, GU11
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