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CQC report explained · a residential care home, run by Brandon Trust

Ferncroft

41 Old Lodge Lane, Purley, Purley, CR8 4DL

Goodpublished 7 July 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Ferncroft on 7 July 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Ferncroft

4 rated inspections over 8 years: the service has held its Good rating throughout.

  1. July 2023Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. September 2019Goodstayed Good
    Safe: GoodEffective: Requires improvementWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. February 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. January 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. August 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. November 2012

    Registered with the Care Quality Commission on 22 November 2012.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by The Brandon Trust

10 other services on the CQC register. A pattern across a group tells you more than one report.

Heathercroft

Purley, CR8
Good
Residential
Rated 4 months agocare home
Nearby

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All in Croydon

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