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CQC report explained · a nursing home, run by Bondcare

Fern Gardens Care Home

Fern Grove, off Hounslow Road, Feltham, TW14 9AY

Goodpublished 3 May 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Fern Gardens Care Home on 3 May 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Fern Gardens Care Home

9 rated inspections over 5 years: the service has improved, from Requires improvement to Good.

  1. May 2023Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. March 2022Goodup from Inadequate
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. September 2021Inadequate
    Safe: InadequateCaring: Requires improvementResponsive: InadequateWell-led: Inadequate

    Read this report on cqc.org.uk

  4. March 2021Inspected but not rated
    Safe: Inspected but not ratedEffective: Inspected but not ratedWell-led: Inspected but not rated

    Read this report on cqc.org.uk

  5. February 2021Requires improvementstayed Requires improvement
    Safe: Inspected but not ratedEffective: GoodCaring: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  6. December 2020Requires improvement
    Safe: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  7. September 2020Inspected but not rated
    Safe: Inspected but not ratedEffective: Inspected but not ratedWell-led: Inspected but not rated

    Read this report on cqc.org.uk

  8. January 2020Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  9. June 2019Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  10. November 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  11. February 2018Requires improvement
    Safe: Requires improvementEffective: GoodCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  12. October 2017

    Registered with the Care Quality Commission on 4 October 2017.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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