CQC report explained · a residential care home, run by Welltower

Ferfoot Care Home

Old and New House,The Folly, Old Hardenhuish Lane, Chippenham, SN14 6HH

Goodpublished 18 January 2022, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Requires improvement; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Ferfoot Care Home on 18 January 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Ferfoot Care Home

7 rated inspections over 7 years: the service has improved, from Requires improvement to Good.

January 2022Goodcurrent rating
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
September 2021Inspected but not rated
Safe: Inspected but not ratedEffective: Inspected but not ratedWell-led: Inspected but not rated
We are reading this report · the original is on cqc.org.uk
June 2021Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
Read this report on cqc.org.uk
December 2019Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
Read this report on cqc.org.uk
December 2018Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
August 2017Requires improvementup from Inadequate
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
January 2017Inadequatedown from Requires improvement
Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: InadequateWell-led: Inadequate
Read this report on cqc.org.uk
July 2015Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
Read this report on cqc.org.uk
November 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
May 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
July 2013
Registered with the Care Quality Commission on 4 July 2013.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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