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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Amica Care (Plymouth)

Ernstell House

20 Ernesettle Lane, Plymouth, PL5 2EY

Goodpublished 10 March 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Ernstell House. That is usual for a newly registered service.

The story over the years

Every inspection of Ernstell House

Each visit the CQC has published, newest first, back to the day the service was registered.

  1. March 2023Goodcurrent rating
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. October 2023

    Registered with the Care Quality Commission on 3 October 2023.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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