Edwin House

People told inspectors they felt safe and staff knew how to recognise and report abuse. Safeguarding incidents were recorded, reviewed and referred to the relevant authorities.

“People were protected from the risk of abuse and neglect.” from the report

Inspectors found enough suitably skilled, trained and experienced staff to keep people safe. Recruitment checks were completed, although recruitment was still under way.

“There were enough suitably skilled, trained, and experienced staff to keep people safe.” from the report

Management systems had improved since the previous inspection. Managers worked together and used action plans and quality checks to drive improvement.

“At this inspection we found improvements had been made.” from the report

People said they did not feel judged and felt supported to improve their lives. Inspectors observed positive interactions and found staff showed empathy.

“People told us they did not feel judged by staff, felt supported to gain the skills needed to address their addiction and were encouraged to improve their lives.” from the report

Some bedrooms at Edwin House were unclean and posed an infection control risk. Staff had offered advice and help, and continued support was planned.

“We found some bedrooms at Edwin House building did pose an infection control risk.” from the report

Some instructions for as-needed medicines were missing or not detailed enough. This could have led to inconsistent administration, although inspectors found no evidence of harm and the issue was addressed during the inspection.

“We found some of these protocols at Edwin House were either not in place or lacked detail and could lead to the risk of inconsistent administration.” from the report

Agency staff were being used for some shifts at Edwin House. Recruitment was continuing, with plans to address this.

“Agency staff were currently used to cover some staffing shifts at Edwin House.” from the report