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CQC report explained · a residential care home, run by Mrs Linda Parker
Dunblane House
73 Bloomfield Road, Blackpool, FY1 6JN
Goodpublished 15 November 2023, 2 years ago
Rated Good: inspectors found the service performing well and meeting their expectations.
The five questions inspectors ask
- Safe?
- Good
- People had individual risk assessments and care plans explaining how risks should be reduced. Medicines were locked away, and staff had training and competency checks.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Inspectors found a positive, family atmosphere and systems for checking the quality of care. People, relatives and other professionals were involved in reviewing support.
The latest report, explained
What inspectors found, November 2023
Dunblane House rated Good; inspectors found safe, kind and person-centred care in a small family-run home.
The inspection visit took place on 18 October 2023, with inspection activity running from 17 to 20 October. One inspector spoke with both people living at the home, the provider and the registered manager, and checked care records, safety records, maintenance records and quality checks.
Inspectors rated Safe and Well-led as Good. They found that people had risk assessments, medicines were safely managed, safeguarding systems were in place and health and safety checks were carried out. People were supported to make choices, remain independent and take part in activities they enjoyed.
The home was described as having a positive family atmosphere. People and relatives were involved in care planning and the running of the home. This was the same overall rating as at the previous inspection on 8 July 2018.
What inspectors praised
Choice and independence
People were supported to make choices, follow their interests and live as independently as possible.
“The service supported people to have choices and promoted their independence.” from the report
Kind and respectful care
Inspectors found that people received compassionate care and that staff respected their privacy, dignity and human rights.
“People received kind and compassionate care from the provider and their family.” from the report
Safety arrangements
The home had risk assessments, fire evacuation plans, safety checks and safeguarding training.
“Health and safety checks were regularly carried out on the building, environment and equipment.” from the report
Positive culture
The home had a close family atmosphere, and people were involved in planning their care and giving feedback.
“There was a positive culture throughout the home and a family atmosphere.” from the report
What inspectors were concerned about
Inspectors raised no specific concerns in this report.
Questions to ask them, based on this report
- 01How would support be arranged if a family member providing care was unavailable?
- 02How would you support my relative during an emergency evacuation, and when was this plan last reviewed?
- 03How will you involve my relative and our family in reviewing their care plan?
- 04How are medicines checked when a person needs prompting or encouragement to take them?
- 05How do you identify and act on improvements when your quality monitoring finds an issue?
This inspection focused on Safe and Well-led; the report does not give current ratings for Effective, Caring or Responsive. This explanation was written from the published report of 15 November 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
The story over the years
Every inspection of Dunblane House
3 rated inspections over 8 years: the service has held its Good rating throughout.
- November 2023Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- July 2018Goodstayed GoodSafe: GoodWell-led: Good
- February 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- May 2014
Report published without a new overall rating.
- December 2013
Report published without a new overall rating.
- November 2013
Report published without a new overall rating.
- August 2013
Report published without a new overall rating.
- September 2012
Report published without a new overall rating.
- January 2011
Registered with the Care Quality Commission on 6 January 2011.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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