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CQC report explained · a nursing home, run by Bondcare

Donwell House

Wellgarth Road, District 2, Washington, NE37 1EE

Goodpublished 27 August 2020, 6 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Donwell House on 27 August 2020. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Donwell House

7 rated inspections over 4 years: the service has improved, from Inadequate to Good.

  1. August 2020Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. September 2019Requires improvementstayed Requires improvement
    Effective: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. November 2018Requires improvementstayed Requires improvement
    Safe: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. July 2018Requires improvementstayed Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  5. May 2017Requires improvementup from Inadequate
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  6. November 2016Inadequatestayed Inadequate
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: InadequateWell-led: Inadequate

    Read this report on cqc.org.uk

  7. July 2016Inadequate
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: InadequateWell-led: Inadequate

    Read this report on cqc.org.uk

  8. September 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. June 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. December 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  11. June 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  12. January 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  13. November 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  14. August 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  15. July 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  16. January 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  17. November 2011

    Registered with the Care Quality Commission on 1 November 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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