CQC report explained · a residential care home, run by Cross Lane Care

Cross Lane House

Cross Lane Cottage, Cross Lane, Ticehurst, Wadhurst, TN5 7HQ

Goodpublished 24 September 2019, 6 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Cross Lane House on 22 April 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Cross Lane House

2 rated inspections over 3 years: the service has held its Good rating throughout.

April 2021Inspected but not ratedcurrent rating
Safe: Inspected but not rated
We are reading this report · the original is on cqc.org.uk
September 2019Goodstayed Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
January 2017Good
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read this report on cqc.org.uk
January 2014
Registered with the Care Quality Commission on 22 January 2014.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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