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CQC report explained · a residential care home, run by Priory Group

Coral House

15 Alder Hills, Poole, BH12 4AJ

Goodpublished 17 October 2019, 6 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Coral House on 26 May 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Coral House

6 rated inspections over 4 years: the service has improved, from Requires improvement to Good.

  1. May 2021Inspected but not ratedcurrent rating
    Safe: Inspected but not rated

    We are reading this report · the original is on cqc.org.uk

  2. October 2019Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. September 2018Requires improvementup from Inadequate
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. January 2018Inadequatestayed Inadequate
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  5. July 2017Inadequatestayed Inadequate
    Safe: InadequateEffective: InadequateCaring: GoodResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  6. July 2017Inadequatedown from Requires improvement
    Responsive: Good

    Read this report on cqc.org.uk

  7. February 2016Requires improvement
    Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  8. March 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. March 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. November 2011

    Registered with the Care Quality Commission on 24 November 2011.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Harbour Care (UK) Limited

8 other services on the CQC register. A pattern across a group tells you more than one report.

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