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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Grand Park Homes

Clovelly House

44 Station Road, March, PE15 8LE

Goodpublished 26 October 2023, 2 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Clovelly House. That is usual for a newly registered service.

The story over the years

Every inspection of Clovelly House

7 rated inspections over 9 years: the service has held its Good rating throughout.

  1. October 2023Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  2. January 2021Requires improvementup from Inadequate
    Safe: GoodEffective: GoodWell-led: Requires improvement
  3. February 2020Inadequatedown from Good
    Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
  4. May 2018Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  5. October 2017Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement
  6. May 2017Requires improvementdown from Good
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
  7. March 2015Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
  8. June 2025

    Registered with the Care Quality Commission on 16 June 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Grand Park Homes Ltd

1 other service on the CQC register. A pattern across a group tells you more than one report.

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