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CQC report explained · a nursing home, run by Priory Group

Cleveland House

Greaves Hall Ave, Banks, Southport, PR9 8BL

Goodpublished 21 October 2022, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Cleveland House on 21 October 2022. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Cleveland House

3 rated inspections over 6 years: the service has held its Good rating throughout.

  1. October 2022Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. January 2019Goodstayed Good
    Safe: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  3. April 2016Good
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  4. November 2014

    Registered with the Care Quality Commission on 12 November 2014.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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