CQC report explained · a residential care home, run by Songbird Hearing

Charing Court Residential Home

Charing Court, Pluckley Road, Charing, TN27 0AQ

Goodpublished 8 July 2021, 5 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Good; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC published its most recent report on Charing Court Residential Home on 8 July 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk

The story over the years

Every inspection of Charing Court Residential Home

6 rated inspections over 6 years: the service has held its Good rating throughout.

July 2021Goodcurrent ratingup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
We are reading this report · the original is on cqc.org.uk
December 2019Requires improvementstayed Requires improvement
Safe: Requires improvementWell-led: Requires improvement
We are reading this report · the original is on cqc.org.uk
November 2018Requires improvementup from Inadequate
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
March 2018Inadequatedown from Requires improvement
Safe: InadequateWell-led: Inadequate
Read this report on cqc.org.uk
October 2017Requires improvementdown from Good
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
Read this report on cqc.org.uk
October 2015Good
Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
Read this report on cqc.org.uk
June 2014
Report published without a new overall rating.
Read this report on cqc.org.uk
December 2013
Report published without a new overall rating.
Read this report on cqc.org.uk
November 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
October 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
February 2012
Report published without a new overall rating.
Read this report on cqc.org.uk
November 2010
Registered with the Care Quality Commission on 25 November 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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