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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Lenore Care

Carntyne Residential Care Home

Hencotes, Hexham, NE46 2EE

Goodpublished 10 September 2021, 4 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC has not yet published an inspection report for Carntyne Residential Care Home. That is usual for a newly registered service.

The story over the years

Every inspection of Carntyne Residential Care Home

2 rated inspections over a year: the service has improved, from Requires improvement to Good.

  1. September 2021Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
  2. May 2021Requires improvement
    Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement
  3. October 2025

    Registered with the Care Quality Commission on 28 October 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Lenore Care Ltd

4 other services on the CQC register. A pattern across a group tells you more than one report.

Arden House

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Good
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Rated 5 years agocare home

Kendal House

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Good
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Rated 4 years agocare home
Nearby

Other care homes near Hexham

All in Northumberland

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Hexham, NE46 · 0.8 km
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