CQC report explained · a residential care home, run by Eden Supported Living
Blackwell Road
156e Blackwell Road, Huthwaite, NG17 2RF
Rated Good: inspectors found the service performing well and meeting their expectations.
- Safe?
- Good
- Inspectors found that the person was protected from abuse and avoidable harm. Risks, medicines, staffing, infection control and incidents were managed safely.
- Effective?
- Good
- This question was not inspected during this focused visit. The previous rating was used to calculate the overall rating.
- Caring?
- Good
- This question was not inspected during this focused visit. The previous rating was used to calculate the overall rating.
- Responsive?
- Good
- This question was not inspected during this focused visit. The previous rating was used to calculate the overall rating.
- Well-led?
- Good
- Inspectors found a positive culture, clear management arrangements and quality checks covering areas such as care plans, medicines, infection control and staffing.
What inspectors found, December 2023
Blackwell Road is rated Good; inspectors found safe, person-centred care and strong management, with the inspection focused on safety and leadership.
Inspectors visited on 25 October 2023. They spoke with the person living at the home, relatives, support workers, managers and the person's GP. They also checked care records, medicines records, staff files and management records.
The person was supported to stay safe while making choices and living as independently as possible. Inspectors found that staff understood the person's needs, managed medicines safely, followed risk plans and supported an active life in the local community.
The home had a consistent staff team and a positive culture. Management systems checked care, medicines, infection control and staffing. The overall rating was Good, which was the same as at the previous inspection in November 2018.
This was a focused inspection of Safe and Well-led only. The other three question ratings were not reassessed and the previous ratings were used when calculating the overall rating.
Consistent staff team
The home had a consistent team of 10 staff who knew the person's needs and supported their chosen activities.
“The provider had ensured the person had a consistent team of 10 staff who were available for the person for care and support within their home” from the report
Medicines managed safely
Medicines were stored safely and records of medicines given or refused were complete. Health professionals were consulted about a medicine that had been used regularly.
“Records used to record when they had received their medicines, or if they had been refused, were comprehensively completed.” from the report
Positive relationships
Inspectors found that the person had a positive relationship with staff and was supported to enjoy chosen activities and community life.
“It was clear the person had a very positive relationship with the staff and lead a happy and fulfilling life.” from the report
Inspectors raised no specific concerns in this report.
- 01How will the change from the current registered manager to the new manager affect the person's daily support?
- 02How do you make sure the staff team remains consistent when supporting activities outside the home?
- 03How are signs of anxiety or distress identified, recorded and responded to?
- 04How do you involve the person, relatives and health professionals when care or medicines need to change?
- 05What were the ratings for Effective, Caring and Responsive at the previous inspection, and when will these areas next be reviewed?
This was a focused inspection of Safe and Well-led only; the other ratings were carried forward from the previous inspection on 14 November 2018. This explanation was written from the published report of 1 December 2023 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
Every inspection of Blackwell Road
3 rated inspections over 7 years: the service has held its Good rating throughout.
- December 2023Goodcurrent ratingstayed GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- November 2018Goodstayed GoodSafe: GoodWell-led: Good
- June 2016GoodSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- February 2014
Report published without a new overall rating.
- September 2012
Report published without a new overall rating.
- May 2011
Registered with the Care Quality Commission on 12 May 2011.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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