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CQC ExplainedEvery inspection report, in plain English

CQC report explained · a residential care home, run by Priory Group

Bishops Gate

58 Springfield Road, St Leonards-on-Sea, TN38 0TZ

Goodpublished 17 January 2023, 3 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Bishops Gate on 17 January 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Bishops Gate

4 rated inspections over 7 years: the service has improved, from Inadequate to Good.

  1. January 2023Goodcurrent ratingstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. September 2017Goodup from Requires improvement
    Safe: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. September 2016Requires improvementup from Inadequate
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. February 2016Inadequate
    Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate

    Read this report on cqc.org.uk

  5. March 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  6. November 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  7. March 2012

    Registered with the Care Quality Commission on 26 March 2012.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by New Directions (Hastings) Limited

1 other service on the CQC register. A pattern across a group tells you more than one report.

Bishops Lodge

Hastings, TN34
Good
Residential
Rated 7 years agocare home
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