Skip to content
CQC ExplainedEvery inspection report, in plain English

CQC report explained · a nursing home, run by Maria Mallaband Care Group

Birch Heath Lodge

Birch Heath Lane, Christleton, Chester, CH3 7AP

Requires improvementpublished 25 March 2023, 3 years ago

Rated Requires improvement: inspectors found the service was not performing as well as it should and told it what to change.

The five questions inspectors ask
Safe?
Requires improvement
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Requires improvement
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Birch Heath Lodge on 25 March 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Birch Heath Lodge

5 rated inspections over 7 years: the service has slipped, from Good to Requires improvement.

  1. March 2023Requires improvementcurrent ratingstayed Requires improvement
    Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  2. May 2021Requires improvementstayed Requires improvement
    Safe: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. February 2020Requires improvementdown from Good
    Safe: GoodEffective: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. February 2017Goodstayed Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    Read this report on cqc.org.uk

  5. April 2016Good
    Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good

    Read this report on cqc.org.uk

  6. July 2014

    Registered with the Care Quality Commission on 15 July 2014.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

Another option

Or stay at home with a private carer

Many people who look at care homes end up staying at home with a carer who comes in for a few hours a day, or lives in. PrimeCarers introduces you to self-employed carers you choose yourself: interviewed, ID and DBS checked, from about £20 an hour or £1,120 a week live-in.

About live-in careHow PrimeCarers works
Same provider

Other services run by Maria Mallaband 17 Limited

2 other services on the CQC register. A pattern across a group tells you more than one report.

Bowerfield Court

Stockport, SK12
Requires improvement
Nursing
Rated 3 years agocare home

Corinthian House

Leeds, LS12
Requires improvement
NursingDementia
Rated 2 years agocare home
Nearby

Other care homes near Chester

All in Cheshire West and Chester

Deewater Grange

Chester, CH3 · 2.2 km
Good
NursingDementia
Rated 3 years agocare home

Deewater Grange

Chester, CH3 · 2.2 km
Not yet rated
NursingDementia
Not yet ratedcare home

Orchid Villa

Chester, CH2 · 2.8 km
Good
NursingDementia
Rated 4 years agocare home

Rose Villa

Chester, CH2 · 2.8 km
Good
NursingDementia
Rated 4 years agocare home