CQC report explained · a nursing home, run by Restful Homes (Worcestershire)
Austen Court Care Home
Davies Road, Evesham, WR11 2FQ
Rated Good: inspectors found the service performing well and meeting their expectations.
- Safe?
- Requires improvement
- Are people protected from harm? Staffing, medicines, infection control, safeguarding.
- Effective?
- Good
- Does the care work? Training, consent, food and drink, working with GPs and nurses.
- Caring?
- Good
- Are people treated with kindness and dignity?
- Responsive?
- Good
- Is care built around the person? Care plans, activities, complaints.
- Well-led?
- Good
- Is the service run well? The manager, the culture, how problems get found and fixed.
We have not explained this report yet
The CQC published its most recent report on Austen Court Care Home on 25 August 2023. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.
Read the report on cqc.org.ukEvery inspection of Austen Court Care Home
4 rated inspections over 4 years: the service has improved, from Requires improvement to Good.
- August 2023Goodcurrent ratingstayed GoodSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
- October 2021Goodstayed GoodSafe: GoodWell-led: Good
- March 2020Goodup from Requires improvementSafe: GoodEffective: GoodWell-led: Good
- March 2019Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
- May 2017
Registered with the Care Quality Commission on 26 May 2017.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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