Asprey Court Care Home

People received their medicines as prescribed, and inspectors saw medicines being given safely. There were enough staff to support people safely, and recruitment checks had been completed.

“At this inspection people received their medicines as prescribed. We observed people being supported to take their medicines safely.” from the report

Staff received role-relevant training and ongoing support. People and relatives spoke positively about staff knowledge and understanding of individual needs.

“Staff received an induction and on-going training and support which helped them carry out their roles effectively.” from the report

Staff worked with health professionals and made referrals when people's needs changed. Staff understood dietary requirements, and people received enough food and drink.

“Where people had specific dietary needs, staff were aware, and people received food and drink that was safe and met their needs.” from the report

Inspectors found a positive culture, with staff working professionally and collaboratively. The provider acted quickly on issues identified during the visit.

“The provider responded positively to the inspection and took immediate action where they could on issues identified during the inspection.” from the report

Some care plans needed more information about known risks and preventive measures. This included clearer escalation information for people at risk of self-harm, although the plans were updated during the inspection.

“We discussed where there was a risk of self-harm for some people, additional information was needed, so the escalation process was clear.” from the report

Inspectors found an unlocked sluice door, a torn crash mat and damaged furniture. The provider removed the immediate risks on the day and planned furniture replacements.

“This included an unlocked sluice door, a torn crash mat and a damaged piece of furniture.” from the report

Hand washing before meals was not consistent. The provider addressed this immediately and included it in regular checks.

“We observed hand washing for people prior to meal times, was not consistent.” from the report

Some units were better organised and made mealtimes more enjoyable than others. The provider reviewed its mealtime checks and acted on the feedback.

“We saw some units were more organised and made the mealtime a more enjoyable experience, however this was not consistent on all 4 units.” from the report