CQC report explained · a care home with nursing, run by Navigation Care

Alexia Court Care Home

Harden Road, Bloxwich, Walsall, WS3 1BT

Goodpublished 23 December 2023, 2 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask

Safe?: Good; Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?: Good; Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?: Good; Are people treated with kindness and dignity?
Responsive?: Requires improvement; Is care built around the person? Care plans, activities, complaints.
Well-led?: Good; Is the service run well? The manager, the culture, how problems get found and fixed.

The report

We have not explained this report yet

The CQC has not yet published an inspection report for Alexia Court Care Home. That is usual for a newly registered service.

The story over the years

Every inspection of Alexia Court Care Home

9 rated inspections over 7 years: the service has improved, from Requires improvement to Good.

December 2023Goodcurrent ratingup from Requires improvement
Safe: GoodEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Good
January 2023Requires improvementup from Inadequate
Safe: Requires improvementEffective: Requires improvementWell-led: Requires improvement
July 2022Inadequatedown from Requires improvement
Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
February 2022Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
November 2020Requires improvementstayed Requires improvement
Safe: Requires improvementWell-led: Requires improvement
January 2020Requires improvementup from Inadequate
Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement
July 2019Inadequatedown from Requires improvement
Safe: InadequateEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate
March 2018Requires improvementstayed Requires improvement
Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement
December 2016Requires improvement
Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement
May 2025
Registered with the Care Quality Commission on 7 May 2025.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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