Beech Grove Care Home
Clitheroe, BB7 · 0.2 km
Residential
Rated 6 years agocare home
CQC report explained · a residential care home, run by Abbeyfield Society
Abbeyfield Care Home Clitheroe
Abbeyfield House, Union Street, Low Moor, Clitheroe, BB7 2NH
Goodpublished 14 February 2024, 2 years ago
Rated Good: inspectors found the service performing well and meeting their expectations.
The five questions inspectors ask
- Safe?
- Good
- People were protected from abuse and avoidable harm. Risk assessments, staffing, medicines systems, cleanliness and safety checks were generally effective, although inspectors noted some safeguarding training had not been refreshed and fire safety work was still required.
- Effective?
- Good
- This question was not assessed during this inspection. Its previous rating was carried forward.
- Caring?
- Good
- This question was not assessed during this inspection. Its previous rating was carried forward.
- Responsive?
- Good
- This question was not assessed during this inspection. Its previous rating was carried forward.
- Well-led?
- Good
- People, relatives and staff described the home positively and said concerns were listened to. Audits, meetings and improvement work were in place, although inspectors found it difficult to establish whether management oversight was fully robust.
The latest report, explained
What inspectors found, February 2024
Rated Good; inspectors found safe, kind care, but noted fire safety work, some training gaps and incomplete medicine temperature records.
This was an unannounced inspection. Inspectors visited on 13 and 18 December 2023, spoke with people, relatives and staff, observed care, checked medicines and reviewed care, recruitment, safety and management records.
The home was rated Good overall. Safe and Well-led were both rated Good. Inspectors found people were protected from abuse, risks were assessed, medicines were managed safely and staffing was sufficient. The home was clean and equipment was maintained.
People and relatives spoke positively about staff and said the home responded to concerns. Inspectors also found the home worked with health professionals and used incidents to improve care.
This inspection only assessed Safe and Well-led. The other three ratings were carried forward from the previous inspection. The overall rating remained Good, as it was at the last inspection published in December 2020.
What inspectors praised
Safe care planning
Care records contained detailed information about people's health and support needs. Personalised risk assessments helped staff provide safe, individual care.
“People had in-depth care records covering a range of health and support needs, and personalised risk assessments were completed.” from the report
Staffing and support
Inspectors saw enough staff available to support people. Staff described good teamwork, induction and ongoing management support.
“Sufficient numbers of staff were deployed to meet people's needs and keep them safe.” from the report
Kind relationships
People and relatives spoke warmly about staff. Inspectors observed caring interactions and found a pleasant atmosphere.
“The atmosphere at the home was pleasant and happy. We observed caring interactions, and people and their relatives spoke positively about staff.” from the report
Learning from incidents
Incidents, accidents and safeguarding concerns were investigated. Records were reviewed and support was adjusted when needed.
“Incidents, accidents and safeguarding concerns were investigated and actioned, and information analysed by the registered manager to ensure lessons were learnt.” from the report
Working with health professionals
The home made referrals when needed and held regular medical ward rounds to monitor people's health.
“Ward rounds were conducted by medical professionals every other week.” from the report
What inspectors were concerned about
Safeguarding training
needs fixingA small number of staff had not refreshed their safeguarding training in line with the provider's policy. Staff spoken to still understood how to identify and report concerns.
“There was a small number of staff who had not refreshed their safeguarding training in line with the provider's own policies.” from the report
Fire safety work
seriousThe local fire and rescue service had identified remedial work needed to meet guidance and best practice. Extra staff had been arranged to help with evacuation until the work was completed.
“The home had recently been advised by the local fire and rescue service, remedial work was required to ensure the premises complied with guidance and best practice.” from the report
Medicine temperature records
minorMedicine systems were generally safe, but there were small gaps in recording temperatures for the medicine room and fridge.
“We did note some small gaps to temperature monitoring of the medication room and fridge which was shared following inspection.” from the report
Questions to ask them, based on this report
- 01What fire safety remedial work remains, and what is the expected completion date?
- 02How will people be evacuated safely while the fire safety work is outstanding?
- 03Which staff have not refreshed their safeguarding training, and when will this be completed?
- 04How are medicine room and fridge temperatures now recorded and checked?
- 05How will management ensure that audits and care records give a clear overview of care quality and risks?
This inspection assessed Safe and Well-led only; ratings for Effective, Caring and Responsive were carried forward from the previous inspection. This explanation was written from the published report of 14 February 2024 by an AI system and checked against the report text: every quoted line appears in the report. It is a guide to the report, not a substitute for it. Read the full report on cqc.org.uk.
The story over the years
Every inspection of Abbeyfield Care Home Clitheroe
3 rated inspections over 7 years: the service has improved, from Requires improvement to Good.
- February 2024Goodcurrent ratingSafe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good
Read what inspectors found at Abbeyfield Care Home Clitheroe →
- December 2020Inspected but not ratedSafe: Inspected but not rated
- October 2017Goodup from Requires improvementSafe: GoodWell-led: Good
- September 2016Requires improvementSafe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Requires improvement
- July 2014
Report published without a new overall rating.
- January 2014
Report published without a new overall rating.
- July 2013
Report published without a new overall rating.
- March 2013
Report published without a new overall rating.
- March 2012
Report published without a new overall rating.
- November 2010
Registered with the Care Quality Commission on 24 November 2010.
Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.
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