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CQC report explained · a residential care home, run by Ms Sivanithy Rajaratnam

Abbey House - Morden

455 Hillcross Avenue, Morden, SM4 4BZ

Goodpublished 28 August 2021, 5 years ago

Rated Good: inspectors found the service performing well and meeting their expectations.

The five questions inspectors ask
Safe?
Good
Are people protected from harm? Staffing, medicines, infection control, safeguarding.
Effective?
Good
Does the care work? Training, consent, food and drink, working with GPs and nurses.
Caring?
Good
Are people treated with kindness and dignity?
Responsive?
Good
Is care built around the person? Care plans, activities, complaints.
Well-led?
Good
Is the service run well? The manager, the culture, how problems get found and fixed.
The report

We have not explained this report yet

The CQC published its most recent report on Abbey House - Morden on 28 August 2021. We are still reading it. Check back soon, or read the report itself on cqc.org.uk.

Read the report on cqc.org.uk
The story over the years

Every inspection of Abbey House - Morden

6 rated inspections over 6 years: the service has improved, from Requires improvement to Good.

  1. August 2021Goodcurrent ratingup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good

    We are reading this report · the original is on cqc.org.uk

  2. May 2019Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    We are reading this report · the original is on cqc.org.uk

  3. July 2018Goodup from Requires improvement
    Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement

    Read this report on cqc.org.uk

  4. October 2017Requires improvementdown from Good
    Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: Requires improvementWell-led: Requires improvement

    Read this report on cqc.org.uk

  5. December 2015Goodup from Requires improvement
    Effective: GoodResponsive: Requires improvement

    Read this report on cqc.org.uk

  6. September 2015Requires improvement
    Safe: GoodEffective: Requires improvementCaring: GoodResponsive: Requires improvementWell-led: Good

    Read this report on cqc.org.uk

  7. July 2014

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  8. August 2013

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  9. August 2012

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  10. July 2011

    Report published without a new overall rating.

    Read this report on cqc.org.uk

  11. December 2010

    Registered with the Care Quality Commission on 22 December 2010.

Ratings and report dates from the Care Quality Commission. A service can also be visited without a new rating being published, so the timeline shows published inspections, not every contact the CQC has had with the service.

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Same provider

Other services run by Ms Sivanithy Rajaratnam

1 other service on the CQC register. A pattern across a group tells you more than one report.

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